Support


[et_pb_section fb_built=»1″ specialty=»on» _builder_version=»3.0.47″][et_pb_column type=»1_3″ _builder_version=»3.0.47″ parallax=»off» parallax_method=»on»][et_pb_sidebar orientation=»right» area=»et_pb_widget_area_2″ show_border=»off» disabled_on=»on|on|» admin_label=»Fixed side bar pc» _builder_version=»3.0.77″ body_font_size=»18″ text_orientation=»right» background_layout=»dark» custom_css_main_element=»background: #111111;||position: fixed;||width: 25%;||padding: 250px 25px 20px 25px;||top: 0;||left: 0;||height: 100%;||» remove_border=»on»][/et_pb_sidebar][et_pb_sidebar area=»et_pb_widget_area_2″ show_border=»off» disabled_on=»off|off|on» admin_label=»Fixed side bar spanish mobile» _builder_version=»3.0.77″ background_layout=»dark» custom_css_main_element=»background: #333;||padding: 20px 15px 20px 30px;||» remove_border=»on»][/et_pb_sidebar][/et_pb_column][et_pb_column type=»2_3″ specialty_columns=»2″ _builder_version=»3.0.47″ parallax=»off» parallax_method=»on»][et_pb_row_inner use_custom_gutter=»on» gutter_width=»2″ background_position_1=»top_left» background_repeat_1=»no-repeat» disabled_on=»off|off|off» admin_label=»TUTORIALES» module_id=»tutoriales» _builder_version=»3.0.77″ collapsed=»off»][et_pb_column_inner type=»4_4″ saved_specialty_column_type=»2_3″ _builder_version=»3.0.47″ parallax=»off» parallax_method=»on» background_position=»top_left» background_repeat=»no-repeat»][et_pb_text admin_label=»Videos» _builder_version=»3.0.87″ module_alignment=»left» border_style=»solid»]

Tutorials

[/et_pb_text][et_pb_toggle title=»Presentation» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Presentation» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

Welcome to Physicaltech

 
[/et_pb_toggle][et_pb_toggle title=»Installation» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Installation» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]You will receive an emai with the link to download the software, license key and all the necessary documentation

https://youtu.be/QZr29fI0WQA
[/et_pb_toggle][et_pb_toggle title=»Tutorial 1: basic features» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Tutorial 1: basic features» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]https://youtu.be/ZW50udhlCyc
[/et_pb_toggle][et_pb_toggle title=»Tutorial 2: setup and 3D visualization» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Tutorial 2: setup and 3D visualization» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]https://youtu.be/vzEZ7Lv_m-g
[/et_pb_toggle][et_pb_toggle title=»Tutorial 2: calibration an image capture» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Tutorial 2: calibration an image capture» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]https://youtu.be/zqTCLgFV3aA
[/et_pb_toggle][et_pb_toggle title=»Tutorial 4: measurement tools. Distance» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Tutorial 4: measurement tools. Distance» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]https://youtu.be/Ot4-9u_r1Eg
[/et_pb_toggle][et_pb_toggle title=»Tutorial 5. measurement tools. Angle» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Tutorial 5. measurement tools. Angle» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]https://youtu.be/h2zJFtlRgT4
[/et_pb_toggle][et_pb_toggle title=»Tutorial 6. Spinal analysis and drawing tools» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Tutorial 6. Spinal analysis and drawing tools» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]https://youtu.be/RCYiz5DUU_c
[/et_pb_toggle][et_pb_toggle title=»Tutorial 7. Protocols and reports» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Tutorial 7. Protocols and reports» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]https://youtu.be/_h0u–4_3to
[/et_pb_toggle][et_pb_toggle title=»Login» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»Login» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/FwS_OgF669g
[/et_pb_toggle][et_pb_toggle title=»Scene capture» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»Scene capture» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/a1CbB7gt9ew
[/et_pb_toggle][et_pb_toggle title=»Measuring tools: axe realtive distances H/V» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»Measuring tools: axe realtive distances H/V» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/b8MvUZtETrU
[/et_pb_toggle][et_pb_toggle title=»Drawing tools» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»Drawing tools» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/yEvFkBev2_E
[/et_pb_toggle][et_pb_toggle title=»Calibratión» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»Calibratión» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/iEp9kkOXdxA
[/et_pb_toggle][et_pb_toggle title=»Reporting and data export» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»Reporting and data export» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/QjVbEYyX9iU
[/et_pb_toggle][et_pb_toggle title=»Viewing results» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»Viewing results» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/dESGgeH_SiU
[/et_pb_toggle][et_pb_toggle title=»Customizing your environment» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»Customizing your environment» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/AKiJya1wHHE
[/et_pb_toggle][et_pb_toggle title=»Managing captures and patients» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»Managing captures and patients» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/jEaVOiHZR1g
[/et_pb_toggle][et_pb_toggle title=»System help and support» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» disabled_on=»on|on|on» admin_label=»System help and support» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid» disabled=»on»]https://youtu.be/J4iapilH-Z4
[/et_pb_toggle][/et_pb_column_inner][/et_pb_row_inner][et_pb_row_inner use_custom_gutter=»on» gutter_width=»2″ background_position_1=»top_left» background_repeat_1=»no-repeat» admin_label=»PROTOCOLOS» module_id=»protocolos» _builder_version=»3.0.60″ collapsed=»on»][et_pb_column_inner type=»4_4″ saved_specialty_column_type=»2_3″ _builder_version=»3.0.47″ parallax=»off» parallax_method=»on» background_position=»top_left» background_repeat=»no-repeat»][et_pb_text admin_label=»Protocolos» _builder_version=»3.0.87″ module_alignment=»left» border_style=»solid»]

Protocols

[/et_pb_text][et_pb_toggle title=»Q angle» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Q angle» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

Q angle assessment

Download here the spec sheet of the potocol

https://youtu.be/m5CtfxaIkjk
[/et_pb_toggle][et_pb_toggle title=»Adams’s test» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Adams’s test» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

Donwload here the spec sheet of the protocol 

https://youtu.be/I6wEURyiLbw
[/et_pb_toggle][et_pb_toggle title=»Single Leg Squat Frontal» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Single Leg Squat Frontal» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

Assessment Single Leg Squat Frontal

Download here the spec sheet of the protocol

https://youtu.be/wHuQhkHlGew
[/et_pb_toggle][et_pb_toggle title=»Single Leg Squat Sagital» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Single Leg Squat Sagital» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

Assessment Single Leg Squat Sagital

Download here the spec sheet of the protocol

https://youtu.be/BWDC4lFZBMQ
[/et_pb_toggle][et_pb_toggle title=»Syndrom of mandibular dysfunction and cervical-cranial posture» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Syndrom of mandibular dysfunction and cervical-cranial posture» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

Syndrom of mandibular dysfunction and cervical-cranial posture

Download here the spec sheet of the protocol
[/et_pb_toggle][/et_pb_column_inner][/et_pb_row_inner][et_pb_row_inner use_custom_gutter=»on» gutter_width=»2″ background_position_1=»top_left» background_repeat_1=»no-repeat» admin_label=»FAQs» module_id=»preguntas» _builder_version=»3.0.60″ collapsed=»off»][et_pb_column_inner type=»4_4″ saved_specialty_column_type=»2_3″ _builder_version=»3.0.47″ parallax=»off» parallax_method=»on» background_position=»top_left» background_repeat=»no-repeat»][et_pb_text admin_label=»Preguntas frecuentes» _builder_version=»3.0.87″ module_alignment=»left» border_style=»solid»]

Faqs

[/et_pb_text][et_pb_toggle title=»How can I learn to manage the ADiBAS software?» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»¿Cómo puedo aprender a manejar el software ADIBAS?» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]You will find a user manual in the Help menu of the software. Furthermore, on the web you will find many videos to show you easily its use.
[/et_pb_toggle][et_pb_toggle title=»Where are the captured images stored?» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Las inágenes capturadas ¿Donde quedan guardadas?» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]All captures and measurements that you have made, are stored on your hard drive. The responsibility of these images is yours. We don’t store any copy on our server.
[/et_pb_toggle][et_pb_toggle title=»Is there a minimum age or contraindications to use ADiBAS?» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»¿Existe un mínimo de edad o contraindicación para utilizar ADIBAS Posture?» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]None. The ADiBAS platform can be used in children, elderly or pregnant women. It doen’t  emit any harmful irradiation.
[/et_pb_toggle][et_pb_toggle title=»Under what conditions should you take a capture with ADiBAS?» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»¿En qué condiciones debe realizarse una captura con ADIBAS Posture?» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

  • Calibration is recommended ir order to get reliable results
  • For a good stability fix the Kinect camera on a tripod
  • Capture the image at a distance between 0,5 a 3,5 m. If you are capturing the back place Kinect at approximately 0,8m, if you want the whole body, between 1,8 m y 2 m should be enough
  • Te closer to the subject, the better accuracy.
  • Don’t take captures in rooms with mirrors or glass for there will be errors in tne measurement.
  • If posssible, avoid captures on black backgrounds or black clothes, it can result in measurement errors.

[/et_pb_toggle][et_pb_toggle title=»Can I use ADiBAS with MAC?» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»¿Puedo usar ADIBAS con un Mac o un Linux?» module_id=»pc» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

Yes, you have to install properly an emulation Software of virtual machine. You can use Boot Camp. You can download this software from the apple web for free and is available in various languages.
Ask you IT consultant in case of doubt.

[/et_pb_toggle][et_pb_toggle title=»What are the minimum requirements that my computer should have to use ADiBAS?» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»¿Cuales son los requisitos mínimos de mi computador para utilizar ADIBAS?» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

  • Windows 8, 8.1 or higher
  • USB 3.0 for sensor Kinect
  • Minimum 4 GB of RAM. To improve the render of 3D images we recommend 8 GB or more.
  • Graphic card with DirectX 11c support
  • Dual-core, 3.1-GHz or higher processor
  • Processor 64-bit (x64)
To verify if your PC meets the minimum requirements you can download this app: Kinect v2 checker

[/et_pb_toggle][et_pb_toggle title=»Do I need to buy a device to use with the software?» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»¿Necesito comprar algún dispositivo para utilizar con el software?» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]

To use ADiBAS software you need three devices:
1. A computer (PC, Tablet o Tablet-PC)
2. The sensor Kinect V2 by Microsoft.
3. An adaptor to connect the Kinect sensor wiyh the PC.

You may purchase both sensor Kinect and adaptor from the microsoft Store (optional in Amazon) or directly from us (only CEE countries)

[/et_pb_toggle][et_pb_toggle title=»Can I use the software in more than one computer?» open_toggle_background_color=»#efefef» closed_toggle_background_color=»#efefef» admin_label=»Can I use the software in more than one computer?» _builder_version=»3.0.87″ border_width_all=»0px» border_color_all=»#d9d9d9″ border_style_all=»solid» use_border_color=»on» border_width=»0px» border_style=»solid»]No. The license is only activated on a single computer. It can not be transferred to other devices. If you have a license and change your computer, please contact the technical support  info@physicaltech.com
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